Category
ATS/CRM
Rating
4.6/5 (246 Reviews)
Availability
HQ
London, United Kingdom
Pricing
Custom
Free tier
No
Best for
Also in
Capabilities
What is Pinpoint?
Pinpoint is an applicant tracking system for in-house talent teams at mid-market and enterprise organizations, covering the pre-hire workflow from posting through pipeline, screening, scheduling, offers and compliance. A job is created once its requisition is approved, with fields carried over automatically. Each hiring stream carries its own workflow, branding and permissions, suited to organizations hiring across several brands. An agency portal lets in-house teams manage external recruiter submissions alongside direct applicants. It integrates with Workday and ADP, certified to ISO 27001, ISO 42001 and SOC 2 Type II.
What are Pinpoint's key features?
Each hiring stream gets its own workflow, branding, and permissions in one system.
Unlimited hiring-manager access is included with no per-seat charge for that role.
Native background checks, one-way video, and reference checks run inside the platform.
A recruitment automation builder applies consistent logic to repeatable hiring stages.
Certified to ISO 27001, ISO 42001, and SOC 2 Type II.
How do recruiting teams use Pinpoint?
- An enterprise TA team running hiring across multiple brands uses Pinpoint to give each hiring stream its own workflow, branding and permissions.
- A people team uses Pinpoint to give every hiring manager across the business direct access to review candidates and leave feedback.
- A TA team uses Pinpoint's native background checks and one-way video interviews inside the same platform as the pipeline.
Who is Pinpoint best for?
- Enterprise in-house teams hiring across multiple brands or regions that need per-location workflows
- People and talent operations teams wanting careers site, CRM, scheduling, and onboarding natively
- Organizations running both corporate and frontline hiring that need one system for different hiring shapes
What are Pinpoint's pros and cons?
Pros
- Hiring manager seats are not capped, so every manager works in the system without a paywall.
- An external recruiter portal lets agencies submit candidates and track progress without email.
- It is pre-hire only and integrates with your HRIS rather than duplicating HR data elsewhere.
- ISO 42001 certification covers the AI features, with candidate notice options for compliance.
Cons
- Pricing is quote-based with no published rate and no self-serve trial before a sales call.
- The platform targets mid-market and enterprise, so smaller teams may not be a cost-effective fit.
- Post-hire HR, payroll and performance stay in whichever system you already run.
What are people saying about Pinpoint?
Reviewers generally rate Pinpoint highly for responsive human support and the depth of customisation across scorecards, career sites and candidate communications, with weighted scoring and candidate comparison singled out by data-driven teams. The recurring trade-off is that the same flexibility takes time to learn, and some find the automated workflows and interview setup fiddly.
Consolidated from 246 reviews across G2, Capterra · Updated October 11, 2026
How does Pinpoint compare to alternatives?
| Feature | Pinpoint | Ashby | Gem | Loxo | RecruitCRM |
|---|---|---|---|---|---|
| Category | ATS/CRM | ATS/CRM | ATS/CRM | ATS/CRM | ATS/CRM |
| AI-first | |||||
| API | |||||
| MCP | |||||
| GDPR | |||||
| Best for | Agency, In-House | In-House | In-House | Agency | Agency |
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Frequently asked questions about Pinpoint
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