Category
ATS
Rating
4.6/5 (238 Reviews)
Availability
HQ
London, United Kingdom
Pricing
Custom
Free tier
No
Best for
Also in
Capabilities
What is Pinpoint?
Pinpoint is an applicant tracking system for in-house talent acquisition teams at mid-market and enterprise organizations, covering the pre-hire workflow from job posting and career site through pipeline management, automated screening, interview scheduling, offer management and compliance. A job is created once its requisition has been submitted and approved, with fields such as title, location and salary carried over automatically, and it then owns its own pipeline, workflow and hiring team. Each hiring stream carries its own workflow, branding and permissions, which suits organizations hiring across several brands or regions. A recruitment agency portal lets in-house teams manage submissions from external recruiters inside the same pipeline as direct applicants. It integrates with HRIS systems including Workday and ADP rather than replacing them, and is certified to ISO 27001, ISO 42001 and SOC 2 Type II.
What are Pinpoint's key features?
Each hiring stream gets its own workflow, branding, and permissions in one system.
Unlimited hiring-manager access is included with no per-seat charge for that role.
Native background checks, one-way video, and reference checks run inside the platform.
A recruitment automation builder applies consistent logic to repeatable hiring stages.
Certified to ISO 27001, ISO 42001, and SOC 2 Type II.
How do in-house recruiting teams use Pinpoint?
- You hire differently across one organization, volume roles in operations and professional roles in head office, and one workflow does not fit both.
- External recruiters submit candidates by email and there is no way to track those submissions alongside your direct applicants.
- Leadership asks for a single hiring report but your data lives across three systems and a spreadsheet.
- Hiring compliance across several countries or OFCCP-covered roles needs audit-ready records your current system cannot produce.
Who is Pinpoint best for?
- Enterprise in-house teams hiring across multiple brands or regions that need per-location workflows
- People and talent operations teams wanting careers site, CRM, scheduling, and onboarding natively
- Organizations running both corporate and frontline hiring that need one system for different hiring shapes
What are Pinpoint's pros and cons?
Pros
- Hiring manager seats are not capped, so every manager works in the system without a paywall.
- An external recruiter portal lets agencies submit candidates and track progress without email.
- It is pre-hire only and integrates with your HRIS rather than duplicating HR data elsewhere.
- ISO 42001 certification covers the AI features, with candidate notice options for compliance.
Cons
- Pricing is quote-based with no published rate and no self-serve trial before a sales call.
- The platform targets mid-market and enterprise, so smaller teams may not be a cost-effective fit.
- Post-hire HR, payroll and performance stay in whichever system you already run.
What are people saying about Pinpoint?
Reviewers generally rate Pinpoint highly for responsive human support and the depth of customisation across scorecards, career sites and candidate communications, with weighted scoring and candidate comparison singled out by data-driven teams. The recurring trade-off is that the same flexibility takes time to learn, and some find the automated workflows and interview setup fiddly.
Consolidated from 238 reviews across G2, Capterra · Updated August 14, 2026
How does Pinpoint compare to alternatives?
| Feature | Pinpoint | Ashby | Gem | Loxo | RecruitCRM |
|---|---|---|---|---|---|
| Category | ATS | ATS | ATS | ATS | ATS |
| AI-first | |||||
| API | |||||
| MCP | |||||
| GDPR | |||||
| Best for | In-House | In-House | In-House | Agency | Agency |
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Frequently asked questions about Pinpoint
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