Category
ATS and CRM
Rating
4.7/5 (2010 Reviews)
Pricing
from $19/user/mo
Best for
High-volume staffing agencies burning recruiter hours on candidate cold-calling and need to offload first-touch qualification
HQ
San Francisco, United States
Available in
Global
Capabilities
Tags
Best for
- High-volume staffing agencies burning recruiter hours on candidate cold-calling and need to offload first-touch qualification
- Contract-staffing firms re-engaging large pools of dormant candidates per quarter where manual dialing isn't economical
- Contingency and retained agencies running concurrent searches needing centralized multi-channel outreach without tool-switching
- Outbound-heavy recruitment teams where per-conversation cost matters more than dedicated BD headcount
Top use cases
- Deploy AI agent to call and qualify candidates overnight
- Re-engage ghosted candidates via automated SMS and voice
- Run power-dialer sessions with live AI transcription updates
What is Close?
Close is a sales CRM used by 10,000+ customers processing 2 billion+ sales interactions annually. The platform combines VoIP calling, email, SMS, and pipeline management with Chloe, an AI agent that calls leads, qualifies prospects through real conversations, and books meetings while updating the CRM. Recruiting agencies use Close to automate candidate outreach, re-engage cold prospects, and accelerate time-to-hire. Close offers 100+ native integrations plus Zapier and MCP support, with a free trial and no credit card required.
What are Close's key features?
AI sales agent Chloe that calls leads, qualifies prospects, and books meetings automatically
Built-in power dialer with VoIP, email, and SMS without requiring integrations
Automatic call transcription, summarization, and CRM updates with AI-generated insights
Sales automation for follow-ups, task creation, and lead routing based on pipeline data
100+ native and no-code integrations plus Zapier support
How do staffing agencies use Close?
- Deploy AI agent to call and qualify candidates overnight
- Re-engage ghosted candidates via automated SMS and voice
- Run power-dialer sessions with live AI transcription updates
Who is Close best for?
- High-volume staffing agencies burning recruiter hours on candidate cold-calling and need to offload first-touch qualification
- Contract-staffing firms re-engaging large pools of dormant candidates per quarter where manual dialing isn't economical
- Contingency and retained agencies running concurrent searches needing centralized multi-channel outreach without tool-switching
- Outbound-heavy recruitment teams where per-conversation cost matters more than dedicated BD headcount
What are Close's pros and cons?
Pros
- AI agent Chloe qualifies leads through real conversations and books meetings automatically, with users reporting 30 new bookings in less than a week
- Built-in calling, email, and SMS eliminate tool switching and integration overhead
- Per-conversation cost is lower than dedicated sales rep headcount, with faster quality control and instant adjustability
Cons
- AI calling may raise compliance concerns in regulated staffing and recruiting contexts requiring human consent verification
- Limited customization for specialized recruiting workflows beyond standard sales processes
What are people saying about Close?
Ease-of-use dominates Close reviews with 819 mentions, plus helpful support (482) and simplicity (428). 85% of reviewers give 5 stars, and G2 rates it 9.3/10 for ease of use. Common complaints focus on inbox management limits for high-volume teams. Close is consistently ranked among G2's top-rated CRMs, particularly praised for built-in calling.
Source: G2 (2010 reviews) · Updated April 23, 2026
How does Close compare to alternatives?
| Feature | Close | HubSpot | Apollo |
|---|---|---|---|
| Category | ATS and CRM | ATS and CRM | Talent Data APIs |
| Pricing | Free | Free | Free |
| AI-first | |||
| API | |||
| MCP | |||
| GDPR | |||
| Best for | High-volume staffing agencies burning recruiter hours on candidate cold-calling and need to offload first-touch qualification | Small recruiting agencies wanting a free CRM tier to track candidate pipelines before committing budget to a dedicated ATS | Staffing agencies running high-volume cold outbound to hiring managers where verified contact data cuts bounce rates |
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Frequently asked questions about Close
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