Category
ATS/CRM
Rating
4.4/5 (4800 Reviews)
Availability
HQ
San Francisco, United States
Pricing
Custom
Free tier
No
Best for
Also in
Capabilities
What is Greenhouse?
Greenhouse is a hiring platform for in-house talent acquisition teams managing the hiring lifecycle from job intake and sourcing through structured interviews, offers and onboarding. A job routes through an approval chain before its status changes from draft to open and its post goes live. The system of record covers candidates, postings, interview kits, scorecards, and offer and onboarding workflows, with payroll and HRIS connected through the Harvest API. Real Talent covers fraud detection, spam blocking, matching and identity verification. It suits mid-market and enterprise teams needing structured hiring governance.
What are Greenhouse's key features?
Greenhouse Notetaker transcribes interviews and maps AI notes to scorecard questions.
Greenhouse Real Talent adds fraud detection, identity verification, and matching.
Onboarding connects offer acceptance to a structured new hire plan.
Built-in reporting and insights covers hiring analytics without a BI team.
Interview kits, scorecards, and debrief workflows apply consistent evaluation per role.
How do in-house recruiting teams use Greenhouse?
- A mid-market TA team uses Greenhouse's interview kits and scorecards to run the same structured evaluation criteria across every hiring manager.
- An enterprise TA team uses Greenhouse's built-in reporting to pull hiring analytics directly from the platform.
- A scaling TA team uses Greenhouse Real Talent to run fraud detection and identity verification during screening.
Who is Greenhouse best for?
- Mid-market companies where consistent structured interviewing across hiring managers is the requirement
- Organizations scaling through rapid headcount growth that need structured evaluation to hold at volume
- Enterprise teams with governance requirements that need auditable structured evaluation trails
What are Greenhouse's pros and cons?
Pros
- Interview kits, scorecards and anonymous take-home tests are built in across all plans.
- EEOC and OFCCP reporting and demographic questions are included without a third-party tool.
- Built-in reporting and insights track pipeline health inside the ATS without a BI tool.
- An open API and integrations across job boards, assessments and HRIS connect existing tools.
Cons
- All plans are quoted on a contact-us basis and billed annually, with no published pricing.
- Sourcing and CRM come mainly through integrations rather than being native to the platform.
- The platform is shaped for mid-market and enterprise, so smaller teams carry more setup.
What are people saying about Greenhouse?
Reviewers generally credit Greenhouse with making hiring more structured, praising how far workflows, interview stages and scorecards can be tailored, alongside a clean interface and a deep integration catalogue. Reporting is the most persistent complaint, though reviewers note a redesign is now in beta, and some flag rising cost as features shift between pricing tiers.
Consolidated from 4800 reviews across G2, Capterra · Updated October 11, 2026
How does Greenhouse compare to alternatives?
| Feature | Greenhouse | Ashby | Gem | Loxo | RecruitCRM |
|---|---|---|---|---|---|
| Category | ATS/CRM | ATS/CRM | ATS/CRM | ATS/CRM | ATS/CRM |
| AI-first | |||||
| API | |||||
| MCP | |||||
| GDPR | |||||
| Best for | In-House | In-House | In-House | Agency | Agency |
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Frequently asked questions about Greenhouse
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