Category
Note Taking
Rating
4.8/5 (1488 Reviews)
Availability
HQ
San Francisco, United States
Pricing
Free
Free tier
Yes
Best for
Also in
Capabilities
What is Fireflies.ai?
Fireflies.ai is an AI meeting assistant that records, transcribes, summarizes, and makes conversations searchable across recruiting and business calls. Its core object is the meeting, with transcripts, summaries, action items, and conversation data generated from each call. Fireflies owns the transcription and meeting-intelligence layer, while connecting those outputs to tools such as Greenhouse, Lever, Ashby, and CRM systems for downstream workflows.
What are Fireflies.ai's key features?
Records and transcribes meetings across supported video, audio, and dial-in sources
Generates AI summaries, action items, and structured meeting notes
AskFred searches past meetings and answers questions from conversation data
Connects meeting data to ATS, CRM, and other business applications
Supports transcription and summaries across 100+ languages
How do recruiting teams use Fireflies.ai?
- A recruiting team automatically captures interview transcripts and summaries in its ATS after each candidate call.
- An agency turns client and candidate conversations into searchable records that can be queried for follow-ups, decisions, and next steps.
- A global TA team documents interviews across multiple languages while keeping the resulting notes and action items searchable.
Who is Fireflies.ai best for?
- Recruiting and staffing teams that need meeting notes and interview data captured automatically across their existing workflow
- Teams running high volumes of interviews or client calls that need searchable conversation history and structured follow-up data
- When the primary need is candidate sourcing or outreach rather than meeting intelligence, a sourcing or outreach platform fits better
What are Fireflies.ai's pros and cons?
Pros
- Direct ATS integrations can move interview summaries and action items into recruiting records
- Multiple capture methods support video meetings, phone calls, desktop recording, and mobile use
- AskFred lets teams query and extract information from previous conversations
- Supports transcription and summaries across 100+ languages
Cons
- Some ATS integrations have platform-specific limitations, including Greenhouse being listed as beta
- Recruiting-specific scoring and interview workflows are handled through AI Skills rather than the core meeting layer
- Meeting capture and transcription depend on the supported recording method and connected meeting platform
What are people saying about Fireflies.ai?
Reviewers highlight speed, reliability, and the ability to capture both virtual and in-person meetings across iOS and Windows, plus direct CRM integrations like HubSpot that surface conversation data for the wider team. AI summaries and automatic task extraction are called out as the most valuable feature, letting people stay present in a call instead of taking notes. The recurring complaints are a dated interface some call basic, and transcription accuracy slipping with strong accents, background noise, or overlapping speakers.
Consolidated from 1488 reviews across G2, Capterra · Updated September 29, 2026
How does Fireflies.ai compare to alternatives?
| Feature | Fireflies.ai | Fathom | Otter.ai | tl;dv |
|---|---|---|---|---|
| Category | Note Taking | Note Taking | Note Taking | Note Taking |
| AI-first | ||||
| API | ||||
| MCP | ||||
| GDPR | ||||
| Best for | Agency, In-House | Agency, In-House | Agency, In-House | Agency, In-House |
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Frequently asked questions about Fireflies.ai
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